My Booking Reception: +359897830553 | Reservations: +359887809663 (on working days only) |

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These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online accommodations reservation service provided on these pages and through the 
website (the "service") are owned, operated and provided by Emsen Designs JSC (", "us", "we" or "our") and are provided for your personal, 
non-commercial use only, subject to the terms and conditions set out below.

1. Scope of our Service
Through the website, we (Emsen Designs JSC) provide an online platform which visitors to the website can make such reservations. By making a reservation 
through, you enter into a direct contractual relationship with the hotel which you book (hotel Radina's Way, Borovets). 
From the point at which you make your reservation, we transmitting the details of your reservation and sending you a confirmation email.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor 
(e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial 
or competitive activity or purpose.

2. Privacy respects your privacy. Please take a look at our privacy policy for further information.

3. Free of Charge
Our service is free of charge. We will not charge you for our service or add any additional (reservation) fees to the room rate.

4. Payment details
If applicable and available, there is an opportunity for reservations to be paid viа PayPal or devit/credit card. Please check the room details thoroughly for 
any such conditions prior to making your reservation.
In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover 
all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible. In order to be indemnified, please make sure that
you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email 
(This email address is being protected from spambots. You need JavaScript enabled to view it.). Please state 'credit card fraud' in the subject line of your email and provide us with evidence of the charged 
deductible (e.g. policy of the credit card company).

5. Cancellation
If cancelled up to 14 days before the date of arrival no fee will be charged. If cancelled or in case of no-show 100% of the first night will be charged. 
Refunds are issued within 3 business days. f you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow 
the instructions therein.

6. Further Correspondence
By completing a booking, you agree to receive an email which we may send you shortly prior to your arrival date, giving you information on your 
destination and providing you with certain information about your reservation and destination. Please see our privacy policy for more information 
about how we may contact you.

7. Intellectual property rights
Unless stated otherwise, the software required for our services or available on or used by our website and the intellectual property rights 
(including the copyrights) of the contents and information of and material on our website are owned by Emsen Designs JSC. exclusively retains ownership of all rights, title and interest in and to all intellectual property rights of the look and feel 
(including infrastructure) of the website on which the service is made available and you are not entitled to copy, scrape, (hyper-/deep)link to, 
publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) 
or our brand without our express written permission. Any unlawful use or any of the aforementioned 
actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

8. Miscellaneous
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Bulgarian
law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Bulgaria.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. 
In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree 
to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

9. About and Emsen Designs JSC
The online accommodation reservation service is rendered by Emsen Designs JSC, which is a private company, incorporated under the laws of Bulgaria and 
having its offices at 32 Atanas Dukov Str., Sofia, Bulgaria, registered with the trade register Republic of Bulgaria under registration number BG202171742.


Always with you We are there for you during the purchasing process.
Safety payments   Book safely with and Borica.
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Satisfied clients Reccomended in TripAdvisor. We invite you to read the comments made by our guests.
08 phone 512 
Technical support For any technical questions about online reservations call +359 887 809 663 (9am-6pm.).
Euro Exchange Arrows 512 
CURRENCY WARNING Directs payments via credit cards are accepted in Bulgarian levs. Your card will be charged in Bulgarian leva according to the rate of the bank that has issued the card. Your card issuer bank may apply additional fee for the transaction, please contact your bank for more details. Bank transfers are accepted in EURO and BGN. The amount of your reservation in EUR with be calculated as per conversation rate 0.5134. Your bank may apply additional
fee for the transaction, please contact your bank for more details.e for you during the purchasing process.